STATION

1544 Van Ness Ave. Fresno, CA 93721 (559) 266-1800 (800) 801-6500 f (559) 650-1880

Departments

Membership (559) 266-1800 ext 300 Email Membership

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Programming (559) 266-1800 ext 350 Email Programming

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Technical Issues (559) 266-1800 ext 510 Email Technical Issues

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Leadership Staff

Phil Meyer, President & CEO (559) 266-1800 Email Phil Meyer

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Phyllis Brotherton, EVP & CFO (559) 266-1800 Email Phyllis Brotherton

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Elizabeth Laval, VP & COO (559) 266-1800 ext 350 Email Elizabeth Laval

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Shadi Sabra, VP, Technology & Broadcast Operations (559) 266-1800 ext 510 Email Shadi Sabra

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Administration & Facilities

Terry Baro, Executive Assistant (559) 266-1800 ext 270 Email Terry Baro

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Natalie Ciolkosz, Receptionist (559) 266-1800 ext 100 Email Natalie Ciolkosz

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Sandora Watson, Facilities (559) 266-1800 Email Sandora Watson

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Accounting & Finance

Vicki Lund, Accounting Manager (559) 266-1800 ext 400 Email Vicki Lund

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Ninfa Gordoa-Mathis, Accounting Assistant (559) 266-1800 ext 410 Email Ninfa Gordoa-Mathis

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Business Partnerships

Darlene Kim, Business Partnerships (559) 266-1800 ext 460 Email Darlene Kim

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June Boyce, Community Partnerships (559) 266-1800 ext 310 Email June Boyce

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Children's Services

Jordan Escobar, Children’s Services Manager (559) 266-1800 ext 360 Email Jordan Escobar

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Development

Candice Pendergrass, Director of Development & Marketing (559) 266-1800 ext 290 Email Candice Pendergrass

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Nancy Borjas, Membership Manager (559) 266-1800 ext 340 Email Nancy Borjas

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Ryan Dion, Membership Coordinator (559) 266-1800 ext 300 Email Ryan Dion

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Digital & Web Services

Matt Drake, Webmaster (559) 266-1800 ext 330 Email Matt Drake

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Shatera Sangster, Digital Services Manager (559) 266-1800 ext 200 Email Shatera Sangster

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Educational Services

Natali Carrera, Director of Grants & Educational Services (559) 266-1800 ext 140 Email Natali Carrera

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Engineering/Broadcast Operations

Steven Lee, Broadcast Operations Manager (559) 266-1800 ext 280 Email Steven Lee

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 Steve McCrary, Senior Master Control Russell Mulvey, Master Control

Leadership Giving

Gary Renner, Director of Leadership Giving (559) 266-1800 ext 390 Email Gary Renner

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Production

Randy Reed, Director of Production (559) 266-1800 Email Randy Reed

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Sarah Soghomonian, Production Manager (559) 266-1800 ext 230 Email Sarah Soghomonian

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Oscar Speace, Editor/Producer (559) 266-1800 ext 320 Email Oscar Speace

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Contact Us

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Captioning Complaints

Direct both broadcast and online captioning complaints to the following: Ryan Dion Membership Coordinator ValleyPBS (559) 266-1800 ext. 300 1544 Van Ness Ave Fresno, CA 93721 Before sending a formal closed captioning complaint, we recommend that you first contact Programing Services at 559-266-1800. We may be able to resolve your problem immediately without the need for a formal complaint. We will make every effort to resolve your phone or email inquiry within 24 hours or 1 business day. For written complaints, we will respond within 30 days. CLOSED CAPTIONING QUALITY CERTIFICATION All programming provided by ValleyPBS complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by PBS complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.

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